However, if the data you provided is inaccurate, incomplete or otherwise conflicting, and is preventing us from correctly classifying your products, we will request additional information from you.
Depending on the type of product that you are listing, we might request one or both of the following to classify your product correctly:
- A Safety Data Sheet: If you haven’t provided an SDS, the SDS you provided is not valid, or the information in the SDS is contradictory, you will be required to provide a complete and correct SDS, to be obtained from the manufacturer. If your product does not contain any harmful chemicals (for example, alcohol, acid, sodium), you may upload an exemption sheet in place of an SDS in cases where you are unable to obtain an SDS.
- Battery information: If you haven’t provided complete and accurate battery information, you will be required to upload the exemption sheet for batteries and battery-powered products.
- Battery exemption sheet: If you haven’t provided complete and accurate battery information, you will be required to upload the exemption sheet for batteries and battery-powered products.
Topsell also performs regular reviews on products in our fulfillment centers that may be regulated as dangerous goods to ensure that shipments meet regulatory requirements and safety standards for buyers and our employees. During one of these reviews, it may happen that your product is flagged as missing complete dangerous goods information. In this case, we’ll ask you to submit a Safety Data Sheet (SDS) or an exemption sheet (for batteries and battery-powered products, and for products that do not contain harmful chemicals) depending on your product type.
Important: If your product is identified as possible dangerous good while you already have inventory in one or several of Topsell fulfillment centers, you will have 14 business days to provide the requested documentation. Topsell will contact you via email and case within Seller Central. Failure to provide valid documentation during that timeframe will result in the disposal of the inventory, at your expense.